Shipping Policy

At A1-TECH, we are committed to providing reliable and timely delivery of your orders.

Order Processing

• Orders are processed within 1–2 business days after payment confirmation.

• Orders placed on weekends or public holidays will be processed on the next business day.

• You will receive an order confirmation after placing your order and shipping confirmation once your order has been dispatched.

Shipping & Delivery

• We offer shipping to the locations available at checkout.

• Estimated delivery time is 3–7 business days, depending on the destination and courier service.

• Delivery times are estimates and may vary due to courier delays, weather conditions, public holidays, customs procedures, or other circumstances beyond our control.

• A tracking number may be provided once your order has been shipped.

Shipping Charges

• Shipping charges, if applicable, will be displayed at checkout before you complete your purchase.

• Free shipping may be offered on selected products or orders according to the offer shown on the store.

Delivery Address

Please make sure that your shipping address, phone number, and other contact details are correct before placing your order. We are not responsible for delays or failed deliveries caused by incorrect or incomplete information provided by the customer.

Delayed or Lost Packages

If your order is significantly delayed or appears to be lost, please contact us with your order number. We will work with the shipping carrier to investigate the shipment and assist you.

Damaged Packages

If your package arrives damaged, please contact us as soon as possible and provide photographs of the package and the product. This will help us investigate the issue with the shipping carrier.

International Orders

For international shipments, delivery times may vary depending on customs clearance and local courier procedures. Any customs duties, taxes, or other import charges, where applicable, are the responsibility of the customer unless otherwise stated at checkout.

Contact Us

If you have any questions about your order or shipping, please contact us through the contact information provided on our website.

A1-TECH reserves the right to update this Shipping Policy when necessary.